Privacy Policy

At Hiney Insurance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, use our services, or interact with our team.

1. Information We Collect

We collect information from you in various ways to provide better service and accurate auto insurance quotes. The information we collect includes:

Personal Information

• Full name, email address, and phone number
• Mailing address and residential information
• Date of birth and driver's license number
• Vehicle information (make, model, year, VIN)
• Driving history and claims history
• Payment and billing information

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
• Referral sources and clickstream data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide accurate auto insurance quotes and policy recommendations
• To process applications, payments, and policy renewals
• To communicate with you about your coverage, claims, and account updates
• To improve our website, services, and customer experience
• To comply with legal and regulatory requirements
• To detect and prevent fraud or unauthorized activity
• To send marketing communications about our services (with your consent)

3. How We Share Your Information

We may share your personal information with trusted third parties in the following circumstances:

Insurance Carriers and Underwriters

We share your information with insurance carriers to obtain quotes, bind policies, and process claims on your behalf.

Service Providers

We work with third-party service providers who assist us with payment processing, data analytics, email communications, and website hosting. These providers are contractually obligated to protect your information.

Legal and Regulatory Compliance

We may disclose your information when required by law, such as in response to court orders, subpoenas, or regulatory requests.

Business Transfers

If Hiney Insurance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Data Portability: You can request your data in a portable format where applicable.

To exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hiney Insurance
127 N Higgins Ave, Missoula, MT 59802
Email: [email protected]
Phone: +1 (406) 692-8761

Thank you for trusting Hiney Insurance with your auto insurance needs. Your privacy and security are our top priorities.